Service Technician - Promenade at Ocala

As a Service Technician, you're primarily responsible for assisting in overseeing the physical assets, general maintenance repairs, apartment make-readies, and preventive maintenance and construction or rehabilitation projects for the property.

Essential Job Functions:

• Uses service request system to schedule and establish priorities with daily assistance from Community Manager and Service Supervisor.
• Repairs/replaces any apartment material/maintenance requests within scope of management responsibility including but not limited to the following areas- HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies; including exterior grounds and common areas of the property.
• Monitors the completion of service requests while limiting callbacks and ensuring customer satisfaction.  
• Complete understanding and working knowledge of the company’s policies and procedures. Assisting with ensuring that established preventative maintenance programs are implemented, followed, and documented per BH program guidelines.
• The ability to use independent judgement while dealing with moderate to high levels of stress due to meeting deadlines, reprioritizing activities.
• Works with the office team and Maintenance supervisor completing move in/move out reports. Completing work per schedule, discussing as needed any major expense before acting. Reporting to Community Manager when completed units are read to show.
• Assist with identification and correction of hazardous community conditions including daily touring of the property reporting any hazards to the Community Manager and Service Supervisor. May assist with repairing hazards.
• Shares on-call responsibilities with the maintenance team; responding to resident requests within 24 hours and hazardous weather problems as soon as made aware of the situation.
• Assist with inventory and ordering supplies, and may be responsible for pick-up of supplies as-needed.

Required Qualifications/Skills:

• Six months to one-year general maintenance and safety experience
• Demonstrated knowledge of building maintenance and repair and preventative maintenance programs, irrigation and pool systems, large and small appliance repair
• Basic computer skills/knowledge required to perform job functions
• Ability to work independently with minimal supervision
• Excellent time management skills; ability to prioritize work functions
• A positive, team-oriented attitude, and ability to work with a diverse group of people and customers
• Required to provide own (industry specific) hand tools
• A valid driver’s license and/or reliable transportation required
• Regular attendance, punctuality and dependability required

Desired Qualifications/Skills:

• Six months to one-year general knowledge/experience with all major types of heating and air conditioning
• HVAC certification or ability to obtain
• EPA Certification in areas of Type II-domestic HVAC systems, 410A- or ability to obtain
• CPO (Certified Pool Operator) or ability to obtain

Work Schedule 8am-5pm, Monday-Friday (work schedule may vary). Some overtime may be required including “on-call” and/or rotating “on-call” responsibilities as needed to meet business needs.

Benefits: 

• (3) Weeks of Paid Time Off 
• Birthday Paid Day Off
• 12 paid holidays
• Medical/Dental/ Vision
• 401K + match
• Education reimbursement

Equal Opportunity Employer.   Drug Free workplace.  Employment offers are contingent upon successful completion of a background check and drug screen

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